Know How

OBIEE 12c: Error While Downloading To Excel – There was an error processing your download:


We are getting error while downloading to EXCEL in OBIEE12c version:

“There was an error processing your download.
Please check with your administrator.”


Modifying the JavaHost parameters resolves the issue.

11g: <INSTANCE_HOME>/config/OracleBIJavaHostComponent/coreapplication_obijh1/config.xml
12c: <DOMAIN_HOME>/BI/config/fmwconfig/biconfig/OBIJH/config.xml

Step 1: Backup the Config.xml file in Domains/BI/config/fmwconfig/biconfig/OBIJH.

Step 2: Increase the InputStreamLimitInKB in the Config.xml file.


Step 3: Stop & restart the OBIEE services and re-test the issue.

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